Privacy Policy - Rapid Cool Trading Co. LLC

Last updated: 21 October 2026

Who We Are

Rapid Cool Trading Co. LLC, Business Bay, Dubai, United Arab Emirates. Contact: info@rapidcool.ae | +971 4 425 6663.

Information We Collect

When you submit a contact or quotation request, we collect the information you provide, including your name, company, email address, telephone number, message and product requirements. Our website may also collect technical information, such as IP addresses, browser details and access logs, for security and website functionality.

How We Use Your Information

We use your information to respond to enquiries, prepare quotations, provide customer support, maintain website security and comply with legal obligations. We process personal information on an applicable lawful basis, including consent where required. We do not sell your personal information.

Information Sharing

Your information may be accessed by authorized RAPID COOL personnel, our website hosting and email service providers, and relevant manufacturers or suppliers when necessary to address your enquiry. We may also disclose information when required by law. Some service providers may process information outside the UAE, subject to applicable legal requirements.

Data Retention

We retain personal information only for as long as necessary for legitimate business purposes or to comply with legal requirements. Information is subsequently deleted or anonymized where appropriate.

Your Rights

Subject to applicable UAE data protection laws, you may request access to, correction or deletion of your personal information and exercise other applicable rights by contacting info@rapidcool.ae.

Data Security

We use reasonable security measures, including access controls, HTTPS encryption and website monitoring, to protect your information. However, no online system can be guaranteed completely secure.

Cookies and Analytics

Our website may use essential cookies and analytics tools to maintain functionality and understand website usage. Where legally required, we will obtain consent for non-essential tracking technologies.