SERVICES & AFTER-SALES
Support beyond the product.
Design assistance, installation and after-sales support for your HVAC systems.
Design & selection
Our in-house team works with consultants and MEP contractors to assess project requirements and select suitable equipment across our full product portfolio.
From tender preparation through procurement, we provide design assistance, relevant technical drawings, selection documentation and techno-commercial proposals to support the evaluation of proposed equipment against project specifications.
Discuss your requirementInstallation & commissioning
We provide installation services for selected equipment and commissioning to an agreed, project-specific scope.
Working with customers and contractors, we establish the equipment requirements, site arrangements and extent of work before proceeding. This provides focused equipment support alongside the contractor’s wider installation responsibilities.
Discuss installation & commissioningRepairs, maintenance & after-sales
We repair and maintain the full range of products supplied by Rapid Cool.
From routine servicing to equipment faults, our team helps customers assess the issue and determine the appropriate work. We also assist with spare parts, replacement components and warranty enquiries, with coverage assessed under the applicable warranty terms.
Request service support